01. Briefing and initial assessment
We discuss how the facility is used, its operating programme, its installations and the areas requiring support. Where a site assessment is needed, its scope and fee are agreed in advance.
02. A defined scope of work
The proposal sets out activities, responsibility boundaries, required disciplines, attendance and deliverables. Points of contact and the handling of additional requirements are also defined.
03. Organisation and delivery
Actions are planned in consultation with the operator. Priorities, findings and open items are tracked, with consideration for access and operating constraints.
04. Documentation and next decisions
Reports and service history support continuity. Improvement needs are distinguished from routine activities, giving each subsequent decision a clear technical basis.